Terms of Use

Effective Date: March 19, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS OF LIABILITY AND A DISPUTE RESOLUTION CLAUSE.

These Terms of Use (the “Terms”) constitute a binding legal agreement between you and In Good Company, a business registered in Ontario, Canada (“In Good Company”, “we”, “us”, or “our”) governing your access to and use of the Verified by In Good Company service, website, mobile application, APIs, verification workflows, attestation workflows, and all related software, outputs, and materials (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Service.

1. Nature of the Service

In Good Company is a technology company and data access platform. The Service enables users to collect, preserve, and evaluate technical evidence associated with the provenance of a digital document or digital artifact.

Depending on the workflow used, the Service may:

receive a structured package containing a document, hashes, signatures, transport evidence, DNS observations, and device or app integrity evidence;
evaluate technical signals including cryptographic digests, payload signatures, certificate-chain evidence, anti-replay claims, and app or device attestation evidence;
generate a verification receipt, risk classification, cover statement, detached cryptographic signature, or similar output; and
bind a digital signature or attestation record to a specific hash, digest, manifest, or document state.

The Service operates on a commercially reasonable, best-effort basis to evaluate technical provenance signals and chain-of-trust evidence. The Service is not a substitute for independent review by a qualified professional, including a notary public, forensic examiner, accountant, auditor, or regulated financial institution.

2. No Notarial Services

The Service does not legally notarize documents and does not function as a Notary Public.

In Good Company is not a notary public, does not provide notarial services, does not commission affidavits or declarations, and does not administer oaths or affirmations.

Nothing in the Service, and no output of the Service, constitutes a notarization, commissioning, or administration of an oath or affirmation under Ontario law or applicable Canadian law.

Without limiting the foregoing:

no use of the Service creates a fiduciary relationship, agency relationship, or other professional advisory relationship;
no output of the Service constitutes a notarial act, a commissioning, an authentication, an apostille, or a verification of identity in the legal sense; and
you must not represent to any third party that In Good Company has acted as a notary public, commissioner for taking affidavits, commissioner of oaths, or other regulated professional in the notarial or commissioning sense.

3. Technical Meaning of “Attest”, “Attestation”, “Notarize”, and “Notarization”

Where the Service, app interface, receipts, cover pages, API responses, or marketing materials use the words “attest”, “attestation”, “notarize”, or “notarization”, those words are used in a technical and product-specific sense only.

For purposes of the Service, those words mean only that the Service may generate a digital record, signed output, receipt, or detached cryptographic artifact intended to bind one or more of the following to a particular workflow or point in time:

a document hash or byte-range digest;
a canonicalized payload hash;
a source URL or hostname identified by the user or client application;
submitted TLS, DNS, download, or renderer evidence;
anti-replay challenge data;
app or device integrity evidence, including platform attestation evidence where supported; and
a workflow identifier, session identifier, or attestation identifier.

Those words do not mean, and must not be interpreted to mean, that In Good Company:

witnessed any person sign a document in a legal notarial capacity;
verified any signatory’s identity as required for a legal notarization or commissioning;
administered an oath, affirmation, or solemn declaration;
certified that a copy is a true copy in the legal sense;
authenticated the legal validity, enforceability, or admissibility of a document; or
verified that the underlying contents of a document are true, complete, accurate, authorized, or lawful.

4. What the Service May Verify

Subject to availability, system conditions, and design limitations, the Service may evaluate whether:

a submitted payload is structurally valid and internally consistent;
a cryptographic signature verifies against submitted key material;
a claimed payload hash or document hash matches the bytes supplied to the Service or represented in a signing workflow;
a submitted TLS certificate chain, hostname claim, URL claim, or DNS observation is internally consistent;
anti-replay challenges appear valid, unused, timely, or properly bound to a request;
platform attestation or assertion data appears consistent with an authentic application or device state; and
a final digest submitted for signing matches the digest represented by the user or client application.

Any verification or attestation result is limited to the specific technical checks actually performed on the specific data actually submitted in the specific workflow used at the relevant time.

Any label such as “accepted”, “verified”, “attested”, “passed”, “high confidence”, “accepted_high”, or “accepted_medium” means only that the Service did not detect a disqualifying issue within the checks it actually performed. It is not a representation that a document is authentic, complete, accurate, lawful, or risk-free.

5. What the Service Does Not Verify

The Service does not verify, investigate, warrant, or guarantee:

the truth, accuracy, completeness, legality, sufficiency, or reliability of the substantive contents of any document;
whether any statement inside a document is false, misleading, fraudulent, defamatory, incomplete, or out of date;
whether any human being at In Good Company substantively reviewed a document unless In Good Company expressly states otherwise in writing;
whether a document was lawfully created, lawfully obtained, or lawfully shared;
whether any person had authority to create, sign, issue, upload, transmit, or rely on a document;
whether any embedded signature, seal, logo, letterhead, watermark, visual format, or metadata is genuine;
whether any document matches a record maintained by any issuer or institution unless that specific comparison is expressly stated by In Good Company in writing;
whether a website, financial institution, issuer, or third-party source was compromised at the time of access;
whether all chain-of-trust evidence relevant to a document was available, collected, preserved, or submitted;
whether a third party will accept any Service output; or
whether the Service will detect every instance of spoofing, tampering, malware, compromise, interception, redirection, forgery, data poisoning, user error, or fraud.

6. Workflow-Specific Terms

6.1 Package Verification

Where a user submits a package containing a document and related evidence, any Service output is limited to the proposition that the Service evaluated the submitted package, the included document bytes, and the included evidence under the applicable Service rules.

This does not mean that In Good Company independently reviewed the document’s substantive contents or confirmed that the document truthfully states anything about a person, account, transaction, balance, asset, liability, identity, employment relationship, legal right, or factual event.

6.2 Downloaded PDF Attestation

Where the workflow is described as a downloaded PDF attestation, the Service attests, at most, that the client application represented that it observed a source document hash from a stated source URL or hostname and supplied associated transport, download, and integrity evidence.

This does not mean that In Good Company verified that the source institution truly issued, endorsed, or approved the document, or that the contents of the document are correct.

6.3 Rendered Artifact Attestation

Where the workflow is described as a rendered artifact attestation, the Service attests, at most, that the client application represented that a final artifact was rendered from source content and supplied associated renderer, transport, and integrity evidence.

This does not mean that In Good Company verified the completeness of the source material, the fidelity of the rendering, or the truth of any content reflected in the rendered artifact.

6.4 Digest Signing Output

Where the Service returns a detached CMS, PKCS#7, PDF signature artifact, cover statement, or receipt, that output binds the Service’s cryptographic action to the particular digest, manifest, or attestation record presented in that workflow.

It does not mean that In Good Company has legally notarized the underlying document, witnessed a signatory, commissioned an affidavit, or certified the truth of the document’s contents.

7. User Responsibilities

You represent, warrant, and covenant that:

you are at least the age of majority in your jurisdiction and legally capable of entering into these Terms;
you will use the Service only for lawful purposes and in compliance with applicable laws, regulations, court orders, contractual obligations, and institutional terms applicable to you;
you own, control, or otherwise have all rights, permissions, notices, authorizations, and lawful bases necessary to access, upload, process, submit, disclose, transmit, sign, or instruct us to process any document, metadata, evidence, or personal information you provide;
where you provide information relating to another individual or entity, you have obtained all required consents and permissions and provided all required notices;
you will not submit false, manipulated, fabricated, malicious, infringing, defamatory, or unlawful content;
you will independently assess whether any Service output is suitable for your intended use case; and
where an official source, certified copy, human review, legal notarization, commissioned affidavit, or regulated verification is required, you will obtain that separately and independently of the Service.

If you use the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and “you” includes that organization.

8. On-Device Design; No Credential Use; No Screen Scraping

The Service is designed around an on-device approach. Subject to the technical design of the applicable workflow:

In Good Company does not ask for, use, or intentionally retain banking usernames, passwords, security questions, one-time passcodes, or similar account credentials;
In Good Company does not engage in screen scraping;
In Good Company does not use privileged, partner-only, or institution-side API access to banks or financial institutions on your behalf;
In Good Company does not purport to log in to your bank account, brokerage account, payroll account, or financial account as your agent; and
access to source materials is intended to occur through user-controlled, on-device interaction, followed by your decision whether or not to submit a resulting document, hash, digest, or manifest to the Service.

9. Data Access Platform Status; No Open Banking Accreditation

In Good Company is a data access and technical verification platform. It is not a bank, trust company, credit union, securities dealer, payment service provider, or other regulated financial institution by virtue of providing the Service.

In Good Company is not an accredited participant or accredited third party under Canada’s consumer-driven banking or open banking framework. You must not describe, market, imply, or rely on the Service as if it were accredited, designated, approved, endorsed, certified, or sponsored under that framework unless and until In Good Company expressly states otherwise in writing.

10. No Reliance; No Third-Party Beneficiaries

You are solely responsible for deciding whether, when, and how to rely on any output of the Service. No third party is entitled to rely on the Service absent In Good Company’s express written agreement.

To the maximum extent permitted by applicable law, In Good Company disclaims any duty of care or other obligation to any third-party recipient, counterparty, reviewer, or relying party.

11. Modifications, Suspension, and Termination

We may modify, suspend, restrict, refuse, terminate, or discontinue all or any part of the Service at any time without prior notice if we reasonably determine that:

your use poses security, fraud, misuse, legal, reputational, or operational risk;
a submission is false, misleading, malformed, abusive, infringing, unlawful, or technically harmful;
you have breached these Terms;
a third-party dependency or provider has imposed a restriction; or
continued operation is not commercially reasonable.

We may amend these Terms by posting updated Terms with a new effective date. Your continued use of the Service following the effective date of any amendment constitutes your acceptance of the amended Terms.

12. Intellectual Property

The Service, including its software, workflows, interfaces, templates, receipts, verification logic, trademarks, logos, and documentation, is owned by In Good Company or its licensors and is protected by applicable intellectual property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to use the Service for its intended purpose. You must not copy, reverse engineer, decompile, resell, sublicense, scrape, or otherwise misuse the Service except as expressly permitted by applicable law or by In Good Company in writing.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS”.

IN GOOD COMPANY MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR GUARANTEES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, COLLATERAL, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, QUALITY, SECURITY, AVAILABILITY, OR ERROR-FREE OPERATION.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, IN GOOD COMPANY DOES NOT WARRANT OR GUARANTEE THAT:

the Service will be uninterrupted, timely, secure, available, or error-free;
any document, output, attestation, or signature will be accepted by any court, regulator, government office, bank, employer, auditor, insurer, or other third party;
any workflow will detect all fraud, tampering, interception, spoofing, malware, or compromise;
any verification, risk classification, or attestation result is correct, exhaustive, or suitable for your needs;
any chain of trust is complete, unimpaired, or legally sufficient; or
any particular commercial, legal, evidentiary, or financial outcome will be achieved.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL IN GOOD COMPANY OR ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, AGGRAVATED, PUNITIVE, OR PURE ECONOMIC LOSS OR DAMAGE, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF OPPORTUNITY, LOSS OF GOODWILL, LOSS OF DATA, CORRUPTION OF DATA, BUSINESS INTERRUPTION, PROCUREMENT OF SUBSTITUTE SERVICES, OR COSTS OF RECOVERY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF IN GOOD COMPANY ARISING OUT OF OR RELATING TO THE SERVICE, THESE TERMS, OR ANY OUTPUT OF THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, EQUITY, STATUTE, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS ACTUALLY PAID BY YOU TO IN GOOD COMPANY FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; AND (B) CAD $100.

WITHOUT LIMITING THE FOREGOING, IN GOOD COMPANY WILL NOT BE LIABLE FOR ANY CLAIM, LOSS, OR DAMAGE ARISING FROM OR RELATING TO:

your failure to obtain required consents, permissions, or legal authority;
your misuse of the Service or any output;
your reliance on a document or output without independent verification;
the content of any document, including any false, incomplete, misleading, defamatory, fraudulent, or unlawful statement within it;
any act or omission of a third party, including any financial institution, website operator, employer, issuer, cloud provider, platform provider, or network provider;
any compromise of your device, browser, email, network, or local environment;
unsupported workflows, modified clients, or unofficial integrations;
any refusal by a third party to accept a Service output; or
any characterization by you or a third party that a Service output constitutes a legal notarization or official record.

15. Indemnification

You will defend, indemnify, and hold harmless In Good Company and its affiliates, directors, officers, employees, contractors, agents, licensors, and service providers from and against any and all claims, demands, actions, proceedings, investigations, liabilities, damages, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable legal fees on a full indemnity basis where permitted by applicable law, arising out of or relating to:

your access to or use of the Service;
any document, data, credential, submission, or instruction you provide;
any allegation that you lacked authority, consent, or lawful basis to submit or use any content;
your breach of these Terms;
your breach of any law, regulation, court order, institutional term, privacy obligation, confidentiality obligation, or contractual duty; or
any representation by you that In Good Company is a notary public, accredited open banking participant, or regulated financial institution.

16. Governing Law and Dispute Resolution

These Terms and any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be governed exclusively by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Subject to any non-waivable rights under applicable law, you irrevocably attorn to the exclusive jurisdiction of the courts of the City of Toronto, Ontario for the resolution of any dispute arising out of or relating to these Terms or the Service.

17. General Provisions

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in full force and effect.

No Waiver. No waiver by In Good Company is effective unless in writing. No waiver of any breach or default will constitute a waiver of any subsequent breach or default.

Assignment. You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction in connection with a merger, reorganization, sale of assets, financing, or change of control.

Entire Agreement. These Terms constitute the entire agreement between you and In Good Company with respect to the Service and supersede all prior or contemporaneous communications on that subject, except for any separate written agreement expressly entered into with In Good Company.

Consumer Rights. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded under applicable law. If you are a consumer and the *Ontario Consumer Protection Act, 2002* or other non-waivable law applies to your use of the Service, your mandatory statutory rights and remedies continue to apply notwithstanding these Terms.

18. Contact

Questions regarding these Terms may be directed to In Good Company by email at notary.inbox@secure.beingoodmail.company or through the contact channel made available in the Service or on the applicable In Good Company website.